Existing user? Login

Pilot project

NHS 111 minor ailments pilot rolled out across north-east of England

alastair buxton cr psnc 17

Source: PSNC

Alastair Buxton, director of NHS Services at the Pharmaceutical Services Negotiating Committee: pleased to see pharmacy care integrated within the wider emergency-care system

More than 600 pharmacies in the north-east of England are being given the chance to take part in a new patient referral pilot scheme.

The pilot covers the geographical area of Durham, Darlington, Tees, Northumberland and Tyne and Wear which has a population of 2.6 million.

The service, which will be piloted until 31 March 2018, will see NHS 111 call handlers referring patients with ‘low acuity’ conditions to community pharmacists for face-to-face consultations using PharmOutcomes or NHSmail.

The conditions eligible for the service include rashes, constipation, diarrhoea, vaginal discharge, sore eye, mouth ulcer, failed contraception, vomiting, scabies and ear wax.

The aim of the pilot, which is being funded by the Pharmacy Integration Fund, is to increase capacity and relieve pressure on existing urgent-care services.

Alastair Buxton, director of NHS Services, at the Pharmaceutical Services Negotiating Committee said: “Management of minor conditions has always been an important part of the community pharmacy service, so it is great to see this service integrating pharmacy care within the wider urgent and emergency care system.

“The service aligns well with the ‘Five year forward view’ and NHS England’s current priorities, including moving care closer to home, ‘channel shifting’ and promoting self-care. The pilot should demonstrate how the community pharmacy network can be effectively used as part of the NHS urgent care system and it will hopefully build the case for a similar approach to be taken across the whole of England.”

Citation: Electronicjuice DOI: 10.1211/PJ.2017.20204117

Have your say

For commenting, please login or register as a user and agree to our Community Guidelines. You will be re-directed back to this page where you will have the ability to comment.

Recommended from Pharmaceutical Press

  • FASTtrack: Managing Symptoms in the Pharmacy

    Addressing all common ailments, this book provides all the essential information needed for managing symptoms presented in the pharmacy.

  • Minor Illness or Major Disease

    This established textbook helps you differentiate between minor illnesses which can be safely managed in the pharmacy, and major diseases.


Search an extensive range of the world’s most trusted resources

Powered by MedicinesComplete
  • Print
  • Share
  • Comment
  • Save

Supplementary images

  • pharmacist treating patient for minor ailment
  • alastair buxton cr psnc 17

Newsletter Sign-up

Want to keep up with the latest news, comment and CPD articles in pharmacy and science? Subscribe to our free alerts.

surrogacy information

100 mg Avanafil