Existing user? Login

Healthcare informatics

Walgreens Boots Alliance partners with Microsoft to develop 'new healthcare delivery models'

Microsoft will become Walgreens Boots Alliance’s strategic cloud provider, with a focus on developing digital and virtual health care models. 

Microsoft logo on building


The deal will see Office 365 and Microsoft Azure infrastructure rolled-out to Walgreens Boots Alliance pharmacies across the UK and the United States

Walgreens Boots Alliance (WBA) and Microsoft have signed a seven-year deal that will see the technology company become the IT system provider for Boots pharmacies.

According to , the parent company of Boots UK, the deal will also see the development of “new healthcare delivery models”, such as “virtual care” on patients’ digital devices.

The deal, which was announced on 15 January 2019, aims to “engage [Boots’s] patients to improve medication adherence, reduce emergency room visits and decrease hospital readmissions”.

Stefano Pessina, executive vice chair and chief executive officer of WBA, said that the “strategic partnership with Microsoft demonstrates our strong commitment to creating integrated, next-generation, digitally enabled healthcare delivery solutions for our customers, transforming our stores into modern neighbourhood health destinations and expanding customer offerings”.

The statement added that the partnership, which will involve WBA pharmacies in both the United States and the UK, “will focus on connecting WBA stores and health information systems to people wherever they are through their digital devices”.

“This will allow people to access health care services, such as virtual care — when, where and how they need it,” it said.

Through the agreement with Microsoft, WBA “plans to migrate the majority of the company’s IT infrastructure onto Microsoft Azure”, the tech company’s cloud service.

“This will include new transformational platforms in retail, pharmacy and business services, new capability in data and analytics, as well as certain legacy applications and systems,” WBA said, adding that the company also plans to roll out Microsoft 365 software to more than 380,000 employees and stores globally to provide increased productivity and security.

On 24 December 2018, Boots UK announced that it had bought health technology company Wiggly-Amps with plans to allow patients to order prescriptions online by linking with their GP records.

Citation: Electronicjuice DOI: 10.1211/PJ.2019.20206021

Have your say

For commenting, please login or register as a user and agree to our Community Guidelines. You will be re-directed back to this page where you will have the ability to comment.

Recommended from Pharmaceutical Press

  • Patient Care in Community Practice

    Patient Care in Community Practice is a unique, practical guide for healthcare professionals or carers. Covers a range of non-medicinal products suitable for use at home.

  • Essentials of Economic Evaluation in Healthcare

    An introduction to economic evaluation specific to healthcare, for those with little or no knowledge of economics. Covers cost effectiveness, cost utility and cost benefit analysis.

  • Drugs of Abuse

    A concise, easy-to-read guide for healthcare professionals who encounter drug abuse.

  • Pharmaceutical Toxicology

    Explains the methodology and requirements of pre-clinical safety assessments of new medicines. Includes registration requirements and pharmacovigilance.

  • Strategic Medicines Management

    A practical guide to influencing the availability of medicines, and policies of their use. Focuses on the strategic elements of medicines management.


Search an extensive range of the world’s most trusted resources

Powered by MedicinesComplete
  • Print
  • Share
  • Comment
  • Save

Jobs you might like

Newsletter Sign-up

Want to keep up with the latest news, comment and CPD articles in pharmacy and science? Subscribe to our free alerts.

перевод текста с русского на английский